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About Us

Flying Panda Gifts

Flying Panda Gifts, located in Menlo Park, California, offers a unique selection of gifts for pets, pet owners, and people who love animals and nature. We began as a catalog company in the mid-1980s, and we went online with our catalog in 1998. In early 2001, we moved our shipping facility from California to Carmel, Indiana, so that we could better serve customers across the US.

So, What About Our Name?

As we all know, the Giant Panda and many other animals are greatly endangered. Many pets are deeply loved, but others, well; their lives are endangered in other ways. To us, our Flying Panda represents all the possibilities of what could be in an animal-friendly world.

Even though Flying Panda Gifts is an established business, we're still a small company with big dreams. Our desire is to grow at a rate that lets us continue to provide top quality products and excellent customer service. We also hope to provide our customers with the broadest selection of breed-specific items-all featuring dogs, cats, and horses. And, finally, we take great pride in presenting the artwork of leading artists on many of the products we offer you.

Order Processing

For your convenience, orders are processed using a safe and secure order processing system. You will receive e-Mail confirmation of your order, and orders will be processed immediately, although some breed-specific items may take an extra week for delivery as they are often made to order. Please allow 1-2 weeks for delivery, even though we will attempt to ship your order within 48 hours.

Guarantee & Privacy

We guarantee our products to be 100% satisfactory. Return any items purchased from us that prove otherwise. We will gladly exchange them or refund your money promptly. We cannot accept merchandise that has been altered.

Flying Panda Gifts will not resell your mail or e-mail address to any outside party. All Flying Panda Gifts customer information is for internal use only.

If you want to receive our newsletter announcing new products and special offers, please add your name to our mailing list, today.

Customer Service

Our 100% guarantee policy speaks volumes about our desire to provide our customers with the best products and service available. Real people will answer your questions, we will try to source products for you that aren't on our site, and we will continue to seek out new and exciting products.

As we grow, you can rest assured, we will continue to put our customers first, while we help foster a real love and respect for animals in homes or running wild wherever they are on Planet Earth. Until Pandas do fly, we have to do our part.

Judy Horst
Flying Panda Gifts
1259 El Camino Real, Suite 153
Menlo Park, CA 94025

650-327-5207 Phone
650-327-5208 Fax
800-947-2632 Toll Free